Fair Trade
ABSORB
Through audits and inspiration, we discover our user’s needs, and pain points. As well as, market trends before planning our approach.
UX Audit / Heuristics
We researched 25+ websites to find out what is already exists. We found relevant websites, and created heuristics that guide us towards our eventual final product.
DEFINE
Personas
It’s helpful to think of your users as characters in our story. They will reveal stereotypical behaviors, needs, goals and pain points of the product. As well as, inspire features, that contribute to our final design design.
Personas are a representation of the target audience; gathered in previous research, such as surveys and social listening.
DESIGN
Low-Fi Mockups
A pencil and a piece of paper inspires my creativity. I can be fast and loose with my ideas. During this process we focus on creating new ideas or approaches for the website. Ideas to talk about with the team.
REFINE
Testing
To get a reaction out of people, we created a prototype with the existing wireframes, and showed it to people that fit our persona. This is how we got feedback that helped improve the site’s navigation and usability.
Being as objective as possible is essential to understand what users are thinking.
1:1 Interviews